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Shipping & Delivery Information
At CosmicSquares, we ensure that both our digital and physical products are delivered accurately and on time. Below are the details of our shipping and delivery process:
Digital Services Delivery
- Astrological reports and personalized services are delivered digitally in PDF format to your registered email address.
- Delivery timelines for digital services vary but are typically completed within 2-5 business days after payment confirmation.
Physical Products Delivery
- Shipping is available both within India and internationally.
- Shipping timelines for physical products are as follows:
- Domestic Orders (India): Delivered within 3-7 business days.
- International Orders: Delivered within 7-14 business days, depending on the destination.
- A shipping confirmation email with a tracking link will be sent to your registered email address once the order is dispatched.
Shipping Charges
- Domestic Shipping (India):
- Flat rate of ₹75 for orders below ₹1000.
- Free shipping for orders above ₹1000.
- International Shipping:
- Shipping charges are calculated at checkout based on your location and the weight of the product.
Order Confirmation and Tracking
- After placing your order, you will receive an order confirmation email.
- For physical products, tracking details will be provided once the order is shipped.
Refunds, Returns, and Cancellations
- Physical Products: Returns are accepted within 7 days of delivery if the product is damaged, defective, or incorrect.
- Digital Services: Non-refundable except in cases of proven errors or non-delivery.
- For cancellations, please contact us within 24 hours of placing your order.
Key Policies:
Support
For any issues with delivery or questions about your order, please email us at support@cosmicsquares.com.
Thank you for trusting CosmicSquares for your astrological and spiritual needs!